Privacy Policy Notice

1. Introduction

Welcome to STARVAS Systems (“STARVAS”, “we”, “our”, or “us”). We are committed to protecting the privacy, confidentiality, integrity, and security of personal information entrusted to us by our customers, users, partners, employees, and website visitors.

This Privacy Policy explains how STARVAS Systems collects, uses, stores, processes, discloses, and protects personal information when you access our website, products, services, applications, platforms, and related technologies.

Our commitment to privacy extends across all STARVAS products and services, including but not limited to:

• STARVAS Learn

• STARVAS AI

• STARVAS Secure

• RevenuePRO

• STARVAS Offline Access

• STARVAS Systems Integrations

• STARVAS Analytics Solutions

• Custom Software Development Services

• Consulting and Professional Services

By accessing our website or using any STARVAS Systems service, you acknowledge that you have read and understood this Privacy Policy.

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2. Definitions

For the purposes of this Privacy Policy:

Personal Information

Any information that identifies, relates to, describes, or can reasonably be linked to an individual.

Processing

Any operation performed on personal information, including collection, storage, use, analysis, sharing, transfer, deletion, or destruction.

User

Any individual who accesses our website, products, platforms, applications, or services.

Customer

Any organization or individual that purchases, subscribes to, or uses STARVAS Systems products or services.

Data Controller

The entity that determines the purposes and means of processing personal information.

Data Processor

An entity that processes personal information on behalf of a Data Controller.

3. Scope of This Privacy Policy

This Privacy Policy applies to:

• Visitors to our website

• Customers and clients

• Platform users

• Learners using STARVAS Learn

• Business partners

• Vendors and suppliers

• Individuals contacting STARVAS Systems

• Participants in surveys, events, webinars, or training sessions

This Privacy Policy does not apply to third-party websites, applications, or services that may be linked from our website.

4. Information We Collect

4.1 Information You Provide Directly

We collect information that you voluntarily provide when you:

• Contact us

• Request a quotation

• Schedule a product demonstration

• Subscribe to newsletters

• Register for an account

• Purchase services

• Participate in training

• Submit support requests

• Complete surveys

Information collected may include:

• Full name

• Email address

• Telephone number

• Organization name

• Department

• Job title

• Postal address

• Country of residence

• Billing details

• Payment information

• Profile photographs

• User-generated content

• Communications and correspondence

4.2 Information Collected Automatically

When you use our website or services, we may automatically collect:

Device Information

• Device type

• Device identifiers

• Operating system

• Browser type

• Screen resolution

• Language settings

Usage Information

• Login timestamps

• Access history

• Pages visited

• Session duration

• Navigation paths

• Clickstream data

• Feature usage statistics

Network Information

• IP address

• Geographic region

• Internet service provider

• Connection type

Security Information

• Authentication logs

• Failed login attempts

• Security event logs

• System access records

4.3 Information from Third Parties

We may receive information from:

• Business partners

• Referral programs

• Marketing partners

• Identity verification providers

• Payment processors

• Publicly available sources

• Social media platforms

5. Information Specific to STARVAS Learn

For educational and learning platforms, we may collect:

Learner Information

• Learner profiles

• Enrollment data

• Training records

• Course progress

• Assessment scores

• Certifications earned

• Learning preferences

• Attendance records

Learning Analytics

• Time spent learning

• Content interaction patterns

• Assessment performance

• Completion rates

• Skill development metrics

• Learning engagement indicators

This information is used to improve learning experiences and provide educational reporting.

6. Information Specific to STARVAS AI

For AI-powered solutions, we may process:

• User prompts

• Input data

• Generated outputs

• Interaction metadata

• Performance analytics

STARVAS Systems does not use customer-submitted AI content for training external AI models unless explicitly authorized by the customer.

7. Cookies and Tracking Technologies

STARVAS Systems uses cookies, web beacons, pixels, local storage, and similar technologies.

Types of Cookies

Essential Cookies

Required for:

• Authentication

• Security

• Session management

• Core website functionality

Performance Cookies

Used for:

• Website optimization

• Error monitoring

• Traffic analysis

Functional Cookies

Used to:

• Remember preferences

• Store settings

• Improve user experience

Analytics Cookies

Used to:

• Understand website usage

• Measure performance

• Improve services

Marketing Cookies

Used to:

• Measure campaign effectiveness

• Personalize communications

• Improve marketing performance

Users may manage cookie preferences through browser settings.

8. How We Use Information

We use information for legitimate business purposes including:

Service Delivery

• Creating user accounts

• Providing services

• Managing subscriptions

• Delivering digital products

Customer Support

• Responding to inquiries

• Troubleshooting issues

• Resolving disputes

• Providing technical assistance

Product Improvement

• Developing new features

• Improving existing products

• Conducting quality assurance

• Enhancing user experience

Security

• Preventing fraud

• Detecting threats

• Monitoring system integrity

• Protecting users

Communication

• Service announcements

• Product updates

• Security notifications

• Customer engagement

Legal Compliance

• Meeting regulatory obligations

• Responding to legal requests

• Maintaining records

• Conducting audits

9. Legal Basis for Processing

Where applicable, STARVAS Systems processes personal information based on:

Consent

When users voluntarily provide information or opt into communications.

Contractual Necessity

To fulfill service agreements and contractual obligations.

Legitimate Interests

To operate, improve, and secure our business and services.

Legal Obligations

To comply with applicable laws and regulations.

Vital Interests

To protect individuals from serious harm where necessary.

10. Data Sharing and Disclosure

STARVAS Systems does not sell personal information.

Information may be shared with:

Service Providers

Including providers of:

• Cloud hosting

• Data storage

• Email services

• Customer support

• Payment processing

• Analytics platforms

Business Partners

Where necessary to provide requested services.

Professional Advisors

Including:

• Auditors

• Accountants

• Legal counsel

• Consultants

Government Authorities

Where required by:

• Court orders

• Legal obligations

• Regulatory requirements

11. International Data Transfers

STARVAS Systems may transfer personal information across countries where our services, infrastructure, employees, partners, or vendors operate.

When transferring personal information internationally, we implement safeguards such as:

• Contractual protections

• Security controls

• Encryption measures

• Access restrictions

12. Data Security

Protecting information is a fundamental priority.

Security measures may include:

Technical Measures

• Data encryption

• Secure communications (SSL/TLS)

• Firewalls

• Intrusion detection systems

• Endpoint protection

• Vulnerability management

Administrative Measures

• Security policies

• Employee training

• Access management

• Risk assessments

• Vendor security reviews

Physical Measures

• Secure facilities

• Controlled access environments

• Equipment protection

While we employ reasonable security measures, no system can guarantee absolute security.

13. Data Retention

STARVAS Systems retains information only as long as necessary to:

• Deliver services

• Fulfill contractual obligations

• Meet legal requirements

• Resolve disputes

• Maintain business records

Retention periods vary depending on:

• Type of information

• Applicable laws

• Customer requirements

• Operational needs

Upon expiration of retention periods, information is securely deleted, anonymized, or destroyed.

14. User Rights

Depending on applicable laws, users may have the right to:

Access

Request access to personal information.

Correction

Update inaccurate information.

Erasure

Request deletion of personal information.

Restriction

Limit certain processing activities.

Portability

Receive information in a structured format.

Objection

Object to certain processing activities.

Withdrawal of Consent

Withdraw previously provided consent.

Complaint

Lodge complaints with relevant regulatory authorities.

Requests may be submitted using the contact details below.

15. Children’s Privacy

STARVAS Systems does not knowingly collect personal information from children without appropriate authorization.

Where educational institutions use STARVAS Learn or related services, the institution is responsible for obtaining required parental or guardian consent where applicable.

16. Third-Party Services and Links

Our website and platforms may integrate with or link to third-party services.

Examples include:

• Payment providers

• Learning content providers

• Authentication services

• Cloud providers

• Social media platforms

STARVAS Systems is not responsible for third-party privacy practices.

Users should review the privacy policies of those third parties independently.

17. Artificial Intelligence and Automated Processing

Some STARVAS services may utilize artificial intelligence and machine learning technologies.

We are committed to responsible AI practices including:

• Data minimization

• Security controls

• Human oversight where appropriate

• Transparency

• Ethical AI principles

Customers retain ownership of their submitted data unless otherwise agreed in writing.

18. Data Breach Response

STARVAS Systems maintains procedures for identifying, investigating, managing, and responding to security incidents.

In the event of a data breach, we may:

• Investigate the incident

• Contain affected systems

• Notify impacted customers

• Notify regulators where required

• Implement corrective actions

19. Changes to This Privacy Policy

STARVAS Systems may modify this Privacy Policy at any time.

Updates may occur due to:

• New services

• Technology changes

• Legal requirements

• Business developments

Updated versions will be posted on our website with a revised effective date.

20. Contact Information

For privacy-related inquiries, requests, or complaints, please contact:

STARVAS Systems

Website: STARVAS Systems Official Website

Email: privacy@starvas.com

Support: support@starvas.com

General Inquiries: info@starvas.com

Our Commitment

At STARVAS Systems, privacy, security, transparency, and trust are core principles that guide the design and delivery of every solution we provide. We continuously invest in technologies, processes, and governance frameworks that protect personal information and support responsible digital innovation for organizations worldwide.